General terms and conditions of C. Lüthi KARIBU GEMS
General terms and conditions and delivery conditions of C. Lüthi KARIBU GEMS shall apply all orders from Switzerland, Europe, and all other countries. C. Lüthi KARIBU GEMS is the direct seller of the offered goods and is registered as a sole proprietorship with the commercial registration entry number CHE 202.205.525.
2. The conclusion of the contract
Through the payment of the goods in the shopping cart as the chosen art of the dispatch kind, you deliver an obliging order. You will receive immediately an email about the receipt of your order. The details of the ordered stones will be visible on your client account, as well in the invoice. As soon as your payment was registered, the parcel will be dispatched latest in 48 houres. All customers will receive the invoice by email, foreign customers receive one additional invoice with the parcel for the local customers clearance. The contract and bill occur exclusively in English language.
3. Right of revocation and return
Within a period of 3 days after receipt of your shipment, you can return the goods in an unchanged form, if they do not correspond with your expectation. We refund the total amount of the returned product except shipping costs, Pay Card fees, banktransfer fees and laboratory costs ordered by you. The return has to be previously anounced in writing (email) stating the reason for, after that the return shipment has to be sent back as a registered parcel. The refund is paid after receipt of the returned original and undamaged goods.
4. Prices and shipping
The currencies can be chosen on the start page in US$, Euros or SFR. All prices are inclusive of Swiss VAT 2%. Foreign costumers have to carry out the value-added tax with their local border authority. The buyer bears the shipping costs, the delivery will be done by registered mail or parcel only.
5. Delivery — Delivery Areas
C. Lüthi KARIBU GEMS delivers worldwide. Foreign customers are responsible for the duty winding up in the own country.
6. Delivery- Terms of Delivery
The order is processed latest in 48 hours after the entire payment and dispatched. For customers who want a certificate of the stone from a lab, the delivery is extended accordingly. Deliveries are sent exclusively enrolled (except orders up to 100 $ for Switzerland) and the respective place of the residence of the broadcasting can be pursued usually on-line (tracking).
7. Terms of Payment
The customers can simply and securely pay with any major credit card and PayPal, or banktransfer.
8. Data protection in the order process
C. Lüthi KARIBU GEMS takes the privacy of them clients seriously, we only use the information from our customers to process a transaction.
9. Retention of title
The customer is the owner of the ordered goods 3 days after receiving the parcel (returning period not used).
C. Lüthi KARIBU GEMS has listed all the information about the individual stone truthfully and in good faith. This information is transferred in the client account as well as in the bill, which is the promise of sale. If a customer wants to check the authenticity of a stone, he has opportunity to send him directly to the lab http://www.ssef.ch, or to a lab as per hes desicion. Please note this during the order at the comments if you wish to do so. The laboratory costs as well as the shipping costs to the laboratory are at the expenses of the buyer and will be collected before shipping from the Lab to hes destinaton.
11. Place of jurisdiction
Place of jurisdiction is CH-5000 Aarau